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24Oct2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

161 Banks Road, Poole, United Kingdom, BH137QL

Haven Hotel, a 4-star property with a 7.7/10 rating, features modern comfort and direct access to sandy beaches at the tip of the Sandbanks peninsula. Guests can enjoy a variety of leisure facilities and exceptional dining options, ensuring a memorable stay.

Rooms & Amenities

Rooms at Haven Hotel include features such as flat-screen TVs, private modern bathrooms, and tea/coffee facilities. Deluxe Double rooms offer dual aspect floor-to-ceiling windows, and Seaview Double Deluxe rooms come with private balconies that overlook the ocean.

Dining & Culinary Experiences

Dining options include The Point restaurant, known for its excellent food using local and sustainable ingredients, and a terrace for alfresco meals with stunning views. Daily Afternoon Tea showcases a selection of sandwiches, warm scones, and pastries, complemented by a choice of teas.

Leisure & Activities

The leisure club at Haven Hotel features indoor hydrotherapy pools, an outdoor heated pool, and sea view hot tub. Moreover, direct access to 11.5 km of sandy beaches and activities like swimming and beach fitness enhance the experience.

Services & Transportation

The hotel offers various services including a 24-hour reception and an inviting spa featuring Voya products for beauty treatments. Guests can use public transport options such as the Sandbanks Ferry and several nearby bus services for easy travel.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
2 persons
27 m² 
1 Double bed
Heating
Bathtub
Deluxe Double Room
2 persons
27 m² 
1 Double bed
Heating
Bathtub
Double Room Sea View
2 persons
21 m² 
1 Double bed
Heating
Bathtub
Double Room Harbour View Balcony
2 persons
23 m² 
1 Double bed
Heating
Bathtub
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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Poole 4.6 km
Airports
Bournemouth (BOH) 18.7 km
Southampton (SOU) 62.2 km
Bus
Bus stop 4.5 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Housekeeping
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Plunge pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach access
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Back massage
  • Full body massage
  • Foot massage

Room features

  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Location

161 Banks Road, Poole, United Kingdom, BH137QL
Map view
161 Banks Road, Poole, United Kingdom, BH137QL
Nearby
Guglielmo Marconi
70 m
Sandbanks Ferry Terminal
150 m
South West Coast Path Endmarker
600 m
Restaurants
Shell Bay Seafood Restaurant
740 m
Ferry Road
Sandbanks Yacht Co
1.0 km
30-32 Panorama Road Sandbanks
Caff Breakfast Kitchen
940 m
6 Banks Road

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
3.5/5 based on 2087 reviews
7.7
7.7/10 based on 1170 reviews
#7 of 13 hotels in Poole based on Tripadvisor
Jason
United Kingdom, December  2024
7.6/10

This hotel is beautifully situated near a lovely sandy beach with stunning views. The dining experiences were mostly excellent, with a generous breakfast selection. However, I was disappointed with the indoor pool closure during my stay, and the rooms could use some updates, especially considering the price point.

Rooms
6.0
The room was spacious and had some nice touches like a coffee machine and a working fridge. However, it was showing signs of wear and could greatly benefit from a renovation.
Service
8.0
The service was generally welcoming and helpful. I appreciated the eagerness of the staff to assist with any requests we had.
Location
9.0
The location is fantastic, just a short walk to the beach and close to ferry services, making it perfect for exploring the area.
Dining
8.0
Dining was a highlight, especially breakfast, which had a great variety of fresh options. However, I felt some dinner prices were a bit steep for what was offered.
Facilities
7.0
The spa facilities were enjoyable when open, but the closure of the indoor pool was quite disappointing, especially considering that was a key reason for my booking.
Sarah
United Kingdom, November  2024
9.0/10

I recently stayed at this hotel, and it was truly delightful! The views from my harbour view room were breathtaking, and the pool area offered some fantastic sights as well. The staff were consistently helpful and polite, making my visit enjoyable. However, the evening dining experience left a bit to be desired, particularly due to the noise from a wedding reception. Overall, I couldn't have asked for a better short break and I'm already looking forward to returning next year!

Rooms
10.0
My harbour view room was spacious and clean with a lovely balcony that provided stunning views. The bed was incredibly comfortable, making for restful nights.
Service
9.0
The staff were attentive and always ready to help, which really enhanced my experience.
Location
10.0
The hotel is perfectly located near the beach, and the views from various spots around the property were simply amazing.
Dining
7.0
While the dining experience had some highlights, the evening meals at the point restaurant were not to my taste. I did enjoy the bar food, which looked great.
Facilities
9.0
The outdoor pool and spa services were lovely; I especially enjoyed the sauna and steam room during my stay.
Rowan
United Kingdom, November  2024
7.4/10

The Haven offers stunning views and a fabulous location right on the Sandbanks Peninsula, making it a beautiful place to spend time. The recent improvements to the staff and accommodations have elevated the experience significantly. However, dining service can be inconsistent, and there's a noticeable need for more structured management to enhance the overall experience.

Rooms
8.0
The rooms are a good size and nicely decorated, with some offering spectacular sea views. They were clean but could be a tad noisy at times.
Service
6.0
While some staff members were friendly and attentive, there were moments of disorganization that affected the overall service, particularly during dining.
Location
10.0
The hotel's location is unbeatable, overlooking Poole Harbour and close to Sandbanks beach. This setting contributes significantly to the overall atmosphere and enjoyment.
Dining
5.0
The dining experience had its ups and downs; the setting was delightful, but food service was often disorganized, leading to long waits for replenishments.
Facilities
8.0
The facilities are well-kept and offer plenty of opportunities for relaxation and recreation, particularly with the beautiful pool area and beach access.
Arthur
United Kingdom, November  2024
7.2/10

The Haven Hotel offers stunning views right by the beach, and the rooms are spacious and generally clean. However, I found some aspects in need of improvement, particularly in service and dining, which didn't quite live up to my expectations. While the hotel has great amenities and is well-positioned, my experience could have been more enjoyable if the dining service were more efficient and the breakfast offerings had been hotter.

Rooms
8.0
Our room was spacious, clean, and comfortable, but I expected a bit more from a four-star hotel.
Service
6.0
Service was friendly in parts, yet there were moments when staff struggled with basic requests.
Location
9.0
The location is amazing, with panoramic views of the sea and easy access to local attractions.
Dining
5.0
The dining experience was disappointing, especially with the limited breakfast options and slow service.
Facilities
8.0
The facilities, including the indoor and outdoor pools, were quite enjoyable and well-maintained.
Stunning sea views
Dining inefficiencies
Amanda
United Kingdom, October  2024
6.6/10

The hotel has stunning sea views and a relaxing atmosphere that makes it ideal for a peaceful getaway. The rooms are spacious and have nice touches, but the service can be inconsistent, and some facilities were out of order during my stay. While the location is fantastic, the overall value could be questioned given the price point and some dining shortcomings.

Rooms
7.0
I stayed in a spacious room with a nice selection of teas and a coffee machine, though it was right above the function room which was noisy.
Service
6.0
Service was a bit mixed; while some staff were welcoming, there were moments when I felt overlooked.
Location
9.0
The location is breathtaking, right by the beach and near the chain ferry, but maintenance of some facilities could improve.
Dining
5.0
Dining was hit or miss; some meals were enjoyable, but overall, I found the food a bit basic and not reflective of the price.
Facilities
6.0
The spa facilities were not fully operational during my visit, which was disappointing, but the pool area had a lovely ambiance.
Stunning sea views
Inconsistent service
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Rooms and Guests2 Guests, 1 Room