Haven Hotel Poole Exterior photoHaven Hotel Poole People photoHaven Hotel Poole Restaurant photo
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From89US$ /night
Check-in
07May2026Select date
Check-out
08May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

161 Banks Road, Poole, United Kingdom, BH137QL
-
Close to the beach
Very good
7.8
7.8
/10
3.6
3.8
/5

Haven Hotel, a 4-star property with a 7.7/10 rating, features modern comfort and direct access to sandy beaches at the tip of the Sandbanks peninsula. Guests can enjoy a variety of leisure facilities and exceptional dining options, ensuring a memorable stay.

Rooms & Amenities

Rooms at Haven Hotel include features such as flat-screen TVs, private modern bathrooms, and tea/coffee facilities. Deluxe Double rooms offer dual aspect floor-to-ceiling windows, and Seaview Double Deluxe rooms come with private balconies that overlook the ocean.

Dining & Culinary Experiences

Dining options include The Point restaurant, known for its excellent food using local and sustainable ingredients, and a terrace for alfresco meals with stunning views. Daily Afternoon Tea showcases a selection of sandwiches, warm scones, and pastries, complemented by a choice of teas.

Leisure & Activities

The leisure club at Haven Hotel features indoor hydrotherapy pools, an outdoor heated pool, and sea view hot tub. Moreover, direct access to 11.3 km of sandy beaches and activities like swimming and beach fitness enhance the experience.

Services & Transportation

The hotel offers various services including a 24-hour reception and an inviting spa featuring Voya products for beauty treatments. Guests can use public transport options such as the Sandbanks Ferry and several nearby bus services for easy travel.

“Perched on the Sandbanks peninsula, this property offers direct access to sandy beaches and aquatic sports. I appreciate its mix of historical charm and modern comforts, plus family-friendly amenities. The wellness facilities, including hydrotherapy pools, enhance its appeal as a relaxing retreat.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

Haven Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
2 persons
295 sq. feet 
1 Double bed
Heating
Bathtub
Deluxe Double Room
2 persons
295 sq. feet 
1 Double bed
Coffee machine
Heating
Double Room Sea View
2 persons
230 sq. feet 
1 Double bed
Heating
Bathtub
Double Room Harbour View Balcony
2 persons
250 sq. feet 
1 Double bed
Heating
Bathtub
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

Haven Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.9/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Golf course

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Housekeeping
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Plunge pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach access
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Back massage
  • Full body massage
  • Foot massage

Room features

  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Bathtub
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Dining Onsite

At Haven Hotel, dining becomes a celebration of flavors and breathtaking views, offering a delightful array of experiences. Guests can indulge in international cuisine against the stunning backdrop of Poole Bay, ensuring every meal is a feast for the senses.
Haven Hotel Poole Restaurant photo

The Point

International fine dining
Ambiance
Set against the backdrop of the ocean, The Point offers elegant indoor seating and charming alfresco dining options, allowing guests to relish their meals while soaking in panoramic views.
Key Offerings
Enjoy a selection of freshly made sandwiches, vibrant salads, and an array of hot dishes. The Point is renowned for its delightful afternoon tea served daily at the water's edge, providing a decadent respite.
Reservation
Reservations recommended.
Open for dinner and high tea; operating hours may vary.

Haven Hotel Location

161 Banks Road, Poole, United Kingdom, BH137QL
Map view
161 Banks Road, Poole, United Kingdom, BH137QL
Nearby
Guglielmo Marconi
300 ft
Sandbanks Ferry Terminal
500 ft
South West Coast Path Endmarker
2000 ft
Restaurants
Shell Bay Seafood Restaurant
2500 ft
Ferry Road
Sandbanks Yacht Co
3400 ft
30-32 Panorama Road Sandbanks
Caff Breakfast Kitchen
3100 ft
6 Banks Road
Explore Poole
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Sandbanks Beach
Sandbanks Beach
14 minutes' walk
Golden sandy beach perfect for sunbathing, swimming, and water sports. A beautiful spot for family outings.
Brownsea Island
Brownsea Island
25 minutes' walk
A picturesque island known for its wildlife and walking trails. Features unique guided tours for nature lovers.
Studland Beach and Nature Reserve
30 minutes' walk
Stunning beach with natural beauty and walking paths. Ideal for relaxation and observing diverse wildlife.
Water Sports at Sandbanks
14 minutes' walk
Thrilling water sports including paddleboarding and jet skiing. Rentals available nearby, perfect for adventure seekers.
Relaxation at Poole Park
4 minutes' drive
Tranquil park offering boating and scenic walks. Ideal for leisurely afternoons surrounded by nature.
Shell Bay Seafood Restaurant
Shell Bay Seafood Restaurant
9 minutes' walk
Charming seafood dining with fresh local catch. Great views and casual atmosphere; reservation recommended.
Sandbanks Yacht Co
Sandbanks Yacht Co
13 minutes' walk
Stylish seafood and grill restaurant with modern décor. Known for vibrant atmosphere and exquisite dishes.
St Nicolas
St Nicolas
10 minutes' walk
Lovely local pub featuring live music nights and community events. A great spot to unwind with a pint.
Bournemouth Beach
Bournemouth Beach
15 minutes' drive
Lively beach known for its nightlife, restaurants, and activities. Family-friendly with various entertainment options.

Getting around
City Centre
Poole7 min  ·  2.9 mi
Airports
Bournemouth (BOH)29 min  ·  11.7 mi
Southampton (SOU)94 min  ·  38.7 mi
Train
Parkstone Railway Station7 min  ·  2.8 mi
Parkstone Train Station7 min  ·  2.8 mi
Bus
Bus stop7 min  ·  2.8 mi
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Paid Private parking is possible on site.
Internet
Wireless internet is available in for free.
Breakfast
A continental breakfast is served at affordable prices. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Portuguese, Hungarian, Polish
Year renovated:
2009
Number of floors:
4
Number of rooms:
79
Former name
FJB Collection - The Haven

Reviews and Ratings

Reviews from guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Haven Hotel is often praised for its location right on the beach, with direct access and outstanding sea views from the restaurant, terrace, and many rooms, where guests enjoy watching the boats. The outdoor heated pool is a highlight for many visitors. Some guests mentioned the rooms are a bit of a walk from reception. Breakfast is a highlight, and some rooms offer a beautiful, spacious layout with a dining area overlooking the sea.
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Review score
Based on 616 verified reviews
7.6/10
Very good
74%
Recommend
Location
9.6/10
Comfort
8.4/10
Value for money
7.0/10
Breakfast
7.3/10
Pros
Excellent location
Welcoming staff
Spacious room
Good breakfast
Cons
Slow service
Guest reviews
based on 616 reviews
7.6/10
based on 2087 reviews
3.5/5
based on 903 reviews
7.8/10
Peter from United Kingdom
Couple
Double Room
3 nights in November 2025
|
Reviewed:January 11, 2026
8.7/10

Fantastic Location, average rooms

fantastic locationheated poolsea viewhelpful staff
the LOCATION is fantastic. Breakfast next to the sea proved to be a highlight. Staff were helpful and friendly. The outside heated pool is a great feature and the location is right on the beach.
The room showed some signs of wear, with minor damages in the bathroom.
Rooms
8/10
The room included a large balcony with harbour views and comfortable beds. The large bathroom offered a separate bath. The provided amenities were plentiful. The balcony size was excellent.
Dining
9/10
Breakfast service offered a good selection. Seating with sea views was good, though it felt slightly busy. I found the food to be fresh. Service was very efficient.
Service
9/10
Staff members were responsive. They addressed requests quickly. The spa staff was particularly attentive. I found all personnel to be professional. This.
0 Helpful
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Joseph from United Kingdom
Family with children
Double Room Sea View
3 nights in November 2025
|
Reviewed:December 22, 2025
9.0/10

serene sea stay

indoor pooloutdoor poolbeach accesshelpful staff
I thoroughly enjoyed the two swimming pools, one inside and one outside. i especially appreciated the direct access to a lovely, peaceful beach right next to the building. the reception team was helpful with any questions i had. parking was ample. I easily found a space each time.
the gym equipment is a little outdated, though fully functional.
Service
9/10
the reception staff provided quick responses to requests. the restaurant staff were attentive and efficient, especially during breakfast. i especially appreciated that a staff member quickly helped with some first aid.
Rooms
8/10
my double room had a great sea view. air conditioning ensured the temperature was pleasant and constant. the bed provided superb comfort and support for a good night's sleep. daily cleaning ensured a fresh environment.
Location
10/10
the hotel is next to the chain ferry. the hotel's position on the peninsula offers direct beach access. the distance from the town center meant tranquil surroundings. the sea views were AMAZING!!!
Dining
9/10
the restaurant provided a wide range of breakfast options. hot, tasty options were prepared fresh each morning. the bar offered wonderful views. the restaurant service was always speedy.
0 Helpful
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Joseph from United Kingdom
Family with children
Double Room Sea View
3 nights in August 2025
|
Reviewed:October 05, 2025
9/10

Excellent location and service

breakfast selectionbeach access
I found the breakfast selection excellent. I appreciated the easy beach access directly from the hotel. I was thankful for the lovely pool and spa facilities. The staff provided friendly and professional service from housekeeping to the front desk.
0 Helpful
hudson from canada
Couple
double room sea view
5 nights in June 2025
|
Reviewed:September 15, 2025
7/10
beach accessconvenient parkinglovely breakfastspa staffmissing robe
the location offers access to the beach. i enjoyed a lovely breakfast each morning. the hotel provided lots of parking, very convenient.
the massage ended on time even though i was taken into the treatment room 15 minutes late. i wasn't offered a robe, either.
0 Helpful
connor from united kingdom
Single
double room sea view
3 nights in August 2025
|
Reviewed:September 13, 2025
9.0/10

excellent location and service

great viewseasy beach accessfriendly staffprivate parking
The hotel location provides great views and easy beach access. The staff was friendly and helpful . i appreciated the smooth check-in and the responsiveness to my requests. the breakfast service was outside. I watched the boats come and go in the harbour. i enjoyed private parking. It's important in a busy coastal area.
I noticed some general wear and tear in the hotel. It seems a bit tired.
Facilities
9/10
The hotel features both indoor and outdoor pools. The outdoor pool allows guests to enjoy the weather. i also saw a sauna and steam bath. It provides relaxation options. there is also a gym available.
Rooms
8/10
My sea view room included a comfortable bed. the bathroom was functional. It offered basic amenities. the room had a balcony. i appreciated the view of the sea from my window.
Location
10/10
the hotel has direct access to the beach. the location is near the chain ferry. the setting provides opportunities for relaxation by the water. its view is amazing!
Dining
9/10
The breakfast offered a good selection of food. the restaurant served meals with a view of the water. I enjoyed it. the bar area had a range of drinks available. the food was very good.
0 Helpful
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Evelyn from United Kingdom
Family with children
Double Room Harbour View Balcony
3 nights in June 2025
|
Reviewed:July 03, 2025
6/10
moldy orange juicebuffet hygiene
The hotel seemed a bit run-down. Breakfast disappointed me. The orange juice tasted strange, almost moldy, off-putting! the staff member at the buffet wasn't wearing a uniform and didn't have her hair tied back, so it felt a bit unhygienic. I expected better standards.
0 Helpful
FAQs
About Haven Hotel
What is the distance from Haven Hotel to Sandbanks Beach?
Haven Hotel is located just 0.5 km from Sandbanks Beach.
What are the check-in and check-out times at Haven Hotel?
Check-in is at 15:00 and check-out is at 11:00.
What dining options are available at Haven Hotel?
The Point restaurant offers fine dining with an emphasis on local ingredients, and there is also a stylish lounge bar.
What wellness facilities are provided at Haven Hotel?
Guests can enjoy indoor hydrotherapy pools, an outdoor heated pool, sauna rooms, a steam room, and a gym.
What amenities are included in the rooms at Haven Hotel?
Rooms feature a flat-screen TV, tea and coffee making facilities, and a private modern bathroom.
What are some local attractions near Haven Hotel?
Nearby attractions include Brownsea Island (1 km) and Old Harry Rocks (approximately 10 km away).
Does Haven Hotel offer breakfast?
Breakfast is available for an additional charge of 15 GBP.
Is there a bar at Haven Hotel?
Yes, a lounge bar is available on-site for guests.
Can you describe the pool facilities at Haven Hotel?
There are both indoor and outdoor pools, with the outdoor pool being seasonal and heated.
How far is Haven Hotel from Poole Ferry Terminal?
The hotel is a 15-minute drive from Poole Ferry Terminal.
What additional services does Haven Hotel provide?
Services include 24-hour reception, luggage storage, and a business centre.

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